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Laura McMillen

Head of Client Service

Laura McMillen headshot

Laura McMillen joined the firm in 2013 and serves as Head of the Client Service Specialist Team. In her leadership role, she ensures the firm’s clients’ needs are met in a high-quality, personalized, and timely manner.

Prior to joining Black Diamond Financial, Mrs. McMillen garnered more than a decade of experience in human resources, compensation, recruitment, and benefits administration. In addition, she held an independent sales role where she was responsible for semi-annual quotas, sales reports, and product marketing. 

Mrs. McMillen began her career at McCormick & Company, Inc., working in their Corporate Headquarter’s Human Resources Department. She went on to secure leadership roles at Integrated Health Services and Visa International.

Mrs. McMillen is a graduate of Loyola University Maryland with a Bachelor of Business Administration and a Master of Business Administration, with a concentration in Human Resources and Marketing.